Repudiation (noun): ‘When an Insurer rejects a claim or refuses to honour the contract / policy’
Repudiation (noun): ‘When an Insurer rejects a claim or refuses to honour the contract / policy’
When your insurance claim is denied, navigating the journey of challenging this decision can be daunting. At Repudiation SA, we specialise in guiding our clients through every step of the process, ensuring their rights are protected and their claims are pursued with diligence and expertise.
We begin by conducting a thorough investigation into your case. If our team of experts assessing your case is satisfied with the prospects of success, we will set up a consultation. Should you choose to proceed, a mandate outlining the nature and scope of our services will be provided for you to sign.
Our approach may vary depending on various considerations, including, but not limited to, the nature of the repudiation; the plausibility of the Insurer’s decision to repudiate your claim; the Insurer involved; and whether there has been any negligence by your insurance broker.
Here are some steps we may take to help you achieve the best possible outcome:
Given that we work with registered Financial Service Providers, we will liaise directly with the Insurer who wrongfully repudiated your claim on your behalf.
This is part of our fact finding initiative to assess the opportunity and viability of quickly settling the matter on reasonable and fair grounds, without getting into extensive litigation.
This would include comprehensive correspondence and entering into negotiations with the Insurer to best advance the matter.
It is likely that the Insurer will employ the tactic of drawing out the matter for as long as possible, in which case Repudiation SA will request for mediation proceedings to be instituted.
This is a more formal proceeding than negotiating with the Insurer, given that an independent third party hears the arguments of both yourself and the Insurer, and provides assistance and clarity to the parties with the intent of reaching a fair and just resolution. In this process, Repudiation SA will leverage its negotiation skills and expertise to seek the desired outcome.
Should the parties find success in these proceedings, they will be made to sign a contract outlining the basis of the agreement made during the mediation proceedings, by which both parties will be bound after signage.
Arbitration offers an alternative for resolving disputes, including those with insurers.
When negotiations reach an impasse, parties may turn to arbitration for a structured resolution. Each side presents their case to an impartial arbitrator or panel, chosen either mutually or by contract.
Unlike mediation, arbitration is more adversarial, similar to litigation. Its advantages include quicker resolution and the ability to select arbitrators with specific expertise. The arbitrator’s decision is final and binding.
Repudiation SA has several relationships with the leading law firms in the country and will manage this entire process and ensure that we are putting our best foot forward in an attempt to finalise your claim against the Insurer as soon as possible.
While litigation is often seen as a last resort due to its adversarial nature and potential for protracted legal battles, it remains a crucial mechanism for resolving complex disputes and upholding the rule of law.
Ultimately, the outcome of litigation depends on the strength of each party’s case, the effectiveness of legal representation, and the impartiality of the judge in applying the law to the facts presented. Over and above Repudiation SA’s affiliated law firms, we have several Senior and Junior Advocates by our side who have fought several battles in the insurance space and have come out victorious.
IF and when litigation becomes necessary, Repudiation SA will assemble the best team to fight against the Insurer to ensure that your rights are upheld and justice prevails
Throughout every step of the process, our goal is to secure a favourable outcome for you. Whether through negotiation, mediation, arbitration, or litigation, we are dedicated to recovering the money rightfully owed to you either by the insurance company or your insurance broker.
At Repudiation SA, we understand the stress and uncertainty that comes with insurance disputes. That is why we provide comprehensive support and guidance at every stage, empowering you to assert your rights and recover what is rightfully yours.
Contact us today to learn more about our process and how we can assist you in resolving your insurance dispute.
If you believe your claim was wrongfully rejected, kindly fill in this form and one of our expert insurance claims consultants will get back to you as soon as possible.
Big insurance companies make their policies deliberately vague and confusing, to speed up their claims process. However, this means we may be able to fight to dispute your rejected claims.
If you believe your claim was wrongfully rejected, kindly fill in this form and one of our expert insurance claims consultants will get back to you as soon as possible.
noun [ U ] formal
‘When an Insurer rejects a claim or refuses to honour the contract / policy’
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